FAQ & Site Info
Terms of ServiceShipping Information:
We aim to dispatch all orders within one working day, in most cases we are able to ship same day if the order has been placed before 1 pm providing everything is in-stock. Shipping is available worldwide using USPS or UPS.
Specialty Resin & Chemical attempt to be accurate with all product details and prices, if a product or price is incorrect due to a typographical error we have the right to refuse or cancel any order whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the original debit. Specialty Resin & Chemical makes no warranties, either express or implied, as to a product's suitability for a particular application, or that any such use will not infringe a copyright or patent. User shall determine suitability of the product for the intended application and assume all associated risks and liability. Specialty Resin & Chemical shall not be liable for any injury, loss, or damage arising from proper/improper use of products. User assumes all risks and liability in connection therewith.
Our materials are guaranteed for 6 months upon date of purchase and will be replaced if found faulty.
We aim to please our customers and through our fair policy we retain customers for a long lasting relationship. This has enabled our company to steadily grow.
If you are not satisfied with one of our products at the time you receive it, follow the directions below and we will repair, replace, exchange the product(s) or issue a refund. Unused products can be returned within 30 days of purchase. Opened products are not returnable unless authorized by Specialty Resin & Chemical. Buyer is responsible for return shipping fees.
Returns and Exchanges may be sent to:
Specialty Resin & Chemical
58151 Park Place Unit 3
Dowagiac, MI. 49047
With the product you are returning please include a note with your name, a return address, daytime phone number, what you are sending in and why, and what you would like to have happen. If we cannot exchange or repair the item to comply with your request, we may, at our discretion issue a full refund to your credit card or Paypal account.